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Consultation to long-term support

Services

RayGrid's service lifecycle covers every stage of a project — from first conversation to ongoing maintenance.

Solar Consultation & Energy Assessment

A conversation about your property, energy needs, application and budget — the starting point for every project.

  • Understand your energy goals and constraints
  • Review existing power setup, if any
  • Outline suitable solution directions
  • No-obligation next steps toward a site assessment
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Site Survey

An on-site assessment of your roof, ground, water source or facility to confirm what a design can actually work with.

  • Roof/ground structural and orientation check
  • Load or water-yield assessment as relevant
  • Site constraints, access and shading review
  • Findings feed directly into system design
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Solar System Design & Site Layout

A layout and system architecture designed specifically for your site — not a generic package.

  • Array layout matched to your roof or ground plan
  • Inverter and storage configuration
  • Equipment specification sized to your requirement
  • Design reviewed with you before sourcing begins
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Equipment Sourcing

We source suitable equipment for your design, matched to application, budget and availability.

  • Equipment matched to your approved design
  • Sourced to suit your budget and requirement
  • Technical suitability checked before order
  • Brand relationships confirmed on a per-project basis
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Professional Installation & Commissioning

Installation and commissioning carried out by our technical team, to the design specification.

  • Installation scheduled around your site needs
  • System commissioning and function checks
  • Site handover and orientation
  • Documentation appropriate to your project
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Maintenance, Support & Troubleshooting

Ongoing support to keep your system performing as designed.

  • Fault diagnosis and troubleshooting
  • Routine maintenance visits
  • Support requests via WhatsApp or phone
  • Guidance on system care between visits
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System Upgrades & Optimisation

As your needs, budget or property change, we assess and design system upgrades.

  • Assess current system against new requirements
  • Battery, inverter or array expansion design
  • Sourcing and installation of upgrade components
  • Advice on sequencing upgrades to your budget
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Not sure which service you need?

Start with a consultation — we will identify the right starting point for your project.

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